Contact Us
We're Here to Help
Have questions or need assistance? Reach out to our team. We're committed to responding promptly and providing the support you need.
Contact Information
Visit Us
1240 Donald Street, Apartment 1216
Ottawa, ON K1J 8R7
Canada
Call Us
Main: +1 (613) 700-8557
Email Us
info.ifaorgottawa@gmail.com
Office Hours
Monday - Friday: 9am - 5pm
Saturday - Sunday: Closed
Department Contacts
General Inquiries
info.ifaorgottawa@gmail.comSend Us a Message
Fill out the form below and we'll get back to you within 1-2 business days.
Find Us
Located in the heart of Ottawa, easily accessible by public transit.
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123 Main Street, Ottawa, ON K1A 0B1
By Transit
Take OC Transpo Route 95 or LRT to Rideau Station. We're a 5-minute walk.
By Car
Street parking available. Nearest lot at 100 Rideau St.
Accessibility
Wheelchair accessible entrance and elevator available.
Need Emergency Assistance?
For immediate crisis support, call our emergency line or 911.
Common Questions
Do I need an appointment to visit?
Walk-ins are welcome during office hours, but we recommend calling ahead for specific services to ensure a staff member is available to assist you.
Are your services free?
Yes, all of our core services are provided free of charge to newcomers in Canada. Some specialized services may have referral requirements.
What languages do you offer services in?
We offer services in English and French, with interpretation available in many other languages upon request.
How quickly will you respond to my inquiry?
We aim to respond to all inquiries within 1-2 business days. Urgent matters are prioritized.